Banquet & Event Policy
At the Midtown Conference Center, we take pride in providing a seamless experience from planning through celebration. The following policies ensure every event runs smoothly and maintains the quality standards our guests expect.
Reservations & Deposits
A signed agreement and deposit are required to confirm your event. Tentative bookings may be held for up to 7 days without deposit; after that time, space is released.
Final menu selections are due 14 business days prior to your event.
Guaranteed Attendance
Your final guaranteed number of guests is required 7 business days in advance. This number will be used for billing purposes. If more guests attend, charges will reflect the actual number served.
Cancellations
All cancellations must be submitted in writing. Deposits are non-refundable within 30 days of the scheduled event. Cancellations made earlier may be applied toward a future booking within six months, subject to availability.
Food & Beverage
All food and beverage service is provided by the Midtown Conference Center. Outside food or beverages are not permitted, with the exception of specialty desserts approved in advance. Menu prices are confirmed once a signed Banquet Event Order (BEO) is received. Buffet service is available for a minimum of 25 guests.
Service Charges & Taxes
A 20% service charge and applicable state and local taxes are added to all food and beverage purchases. Service charges help support our service staff and operations.
Bar Service
We offer hosted, cash, or combination bar options. Guests must be 21 years of age or older to consume alcohol. The venue reserves the right to refuse service to any guest who appears intoxicated or underage.
Décor & Set-Up
All décor and displays must be approved by our event staff. Nothing may be attached to walls, ceilings, or floors without consent. Glitter, confetti, and open flames are not permitted. All décor must be removed immediately following the event unless otherwise arranged.
Audio-Visual & Equipment
A full range of A/V equipment and technical support is available through our in-house team. Outside vendors require advance approval. Please confirm equipment needs at least two weeks prior to your event.
Liability
Clients are responsible for any damage to the premises or equipment caused by their guests, vendors, or agents. The Midtown Conference Center is not responsible for lost or stolen items.
Shipping & Deliveries
Deliveries will be accepted up to 48 hours prior to your event and must be clearly labeled with the event name and date. Items left beyond 24 hours after the event may incur storage or disposal fees.
Payment
Final payment is due three business days prior to your event unless other arrangements have been approved. We accept major credit cards, cashier’s checks, and company checks.
Our event team is happy to assist with details, custom menus, or scheduling.
Phone: (308) 385-4583
Email: director@ramadamidtown.com